Frequently Asked Questions

Can I try Hexee before buying it?

Yes, you can download Hexee and try it for 30 days for free, without feature restrictions. A credit/debit card is not needed to start the trial.

After the trial is expired, if you wish to continue using the application, you will need to buy a license.

Where can I buy a license?

The license can be bought inside the app, from the welcome screen or from the application menu.

Where can I find my license code?

After a successful purchase, you get an email from Paddle with the receipt and your unique license code. Make sure to also check your Spam folder.

I already have a license, can I use it on another device?

Sure! When starting the app on the new device, you can activate Hexee by using your existing license.

NOTE: A license can be used on a maximum of 3 devices.

Do you offer refunds?

Sorry, we are not able to offer refunds at the moment.

Do you offer a discount for Iris customers?

Yes! We offer a 50% discount on the license.

To receive a discount coupon, send us the receipt you received from Apple or Paddle when buying Iris.

I’ve spotted a bug or I would like to suggest a feature. How do I notify it?

Thanks for helping us! Please feel free to contact us and we’ll work on it as soon as we can.